We hope you will love your Araza Natural Beauty products, but if for any reason you are not satisfied, you can return the product within 30 days from date of purchase for an in store credit, same product exchange, or refund.
Return products must be unused or gently used. We do not offer in store credits, product exchanges, or refunds on Sample Items, Discontinued Items or any of our Make-up Brushes. Individual products from a kit and all bonus products are non-refundable and non-exchangeable. All qualifying orders placed during a gift with purchase promotion are final sale and may not be returned.
We do not offer returns on previously exchanged items and we only offer one pre-paid return label per order.
We monitor returns and reserve the right to refuse service to anyone that may misuse or abuse the policy.
Steps To Returning for Credit, Exchange or Refund: 1. Email us at email@example.com, subject line Credit plus Order #, Exchange plus Order #, or Refund plus Order # and a brief description of why you wish to return for credit, exchange or refund.
2. We will send you a prepaid shipping label via email. For US orders only. International returns are required to pay their own return shipping. You must mail us back the product you wish to exchange, receive a refund or in store credit on.
3. Once we receive the product we will issue you an in-store credit or refund for the amount of the item being returned or send out the exchanged item to you. We can only offer in-store credit, exchanges or refunds for items purchased at arazabeauty.com. Gift Cards may not be returned.